Privacy Policy

M & M Landscaping Ltd are committed to safeguarding your privacy. Please contact us if you have any questions or issues regarding the use of your Personal Data and we will gladly assist you. By using our website and/or our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

Definitions
Data protection principles
Your rights
Data we gather
How we use your Personal Data
Who else has access to your details?
How we secure your data
Information about cookies
Contact information

Personal Data – any information relating to an identified or identifiable natural person
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data
Data subject – a natural person whose Personal Data is being Processed
We/us – M & M Landscaping Ltd

We promise to follow the following data protection principles:

Processing is lawful, fair, and transparent. We always consider your rights before Processing Personal Data. We will provide you with information regarding Processing upon request.
Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
Processing is carried out with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
Processing is limited with a time period. We will not store your personal data for longer than needed.
We will do our best to ensure the accuracy of data.
We will do our best to ensure the integrity and confidentiality of data.

The Data Subject has the following rights:

Right to information – you have the right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained, and why and by whom it is processed.
Right to access – you have the right to access the data collected from or about you. This includes your right to request and obtain a copy of your Personal Data gathered.
Right to rectification – you have the right to request rectification or erasure of any Personal Data that is inaccurate or incomplete.
Right to erasure – in certain circumstances, you can request for your Personal Data to be erased from our records.
Right to restrict processing – where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled, please contact us.
Right for the help of supervisory authority – you have the right to use the help of a supervisory authority.
Right to withdraw consent – you have the right to withdraw any given consent for Processing of your Personal Data.

Information you have provided us with

This might be your name, email address, home address, contact number etc – mainly information that is necessary for us to deliver our service to you or to enhance your customer experience with us.

Information automatically collected about you

This includes information such as your IP address that is automatically stored by cookies and other session tools. This information is used to improve your customer experience and improve our website. When you use our services or look at the contents of our website, your general activities may be logged.

Publicly available information

We do not gather information about you that is publicly available. If we publish a testimonial provided by you, we will not show your full name to protect your privacy.

We use your Personal Data in order to:

Provide our service to you. For example, this includes providing you with other services that you have requested; communicating with you in relation to those and services; communicating and interacting with you; and notifying you of changes to any services
Enhance your customer experience
Fulfil an obligation under law or contract

We use your Personal Data on legitimate grounds and/or with your Consent.

On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:

To identify you
To provide you with a service or product
To communicate either for sales or invoicing

On the grounds of legitimate interest, we Process your Personal Data for the following purposes:

To administer and analyse our client base in order to improve the quality, variety, and availability of services offered

As long as you have not informed us otherwise, we consider offering you services that are similar or the same as your purchasing history to be our legitimate interest.

With your consent, we Process your Personal Data for the following purposes:

For any other purposes we have asked your consent for

We Process your Personal Data in order to fulfil obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law.

We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered.

To do this, we will ensure that:

The link between purposes, context and nature of Personal Data is suitable for further Processing
The further Processing would not harm your interests
There would be appropriate safeguard for Processing

We will inform you of any further Processing and purposes.

We do not share your Personal Data with strangers or any other third parties.

We will only disclose your Personal Data when we are legally obliged to do so.

We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). Our systems and website are monitored for possible vulnerabilities and attacks.

Even though we try our best, we cannot guarantee the security of information. However, we promise to notify suitable authorities in the case of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

Our website uses cookies to administer the website. This is carried out in order to enhance your experience with us.

A cookie is a tiny text file stored on your computer that stores information used to help make websites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

We use cookies for the following purposes:

Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies do not collect any personal information.
Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and email in forms so you don’t have to re-enter this information next time.

You can remove cookies stored in your computer via your browser settings.

Supervisory Authority

Website: https://ico.org.uk/

We reserve the right to make changes to this Privacy Policy.

Last updated: 01/11/22

Privacy Policy

Table of Contents

Definitions

Data Protection Principles

Your rights

Data we gather

How we use your Personal Data

Who else can access your Personal Data?

How We Secure Your Data

Cookies and Other Technologies

Contact Information

Changes to this Privacy Policy